Tag Archives: DWP

Sunday

Sunday
As it says really. These Keep Calm things are really handy when your stuck for an image…

So Sunday is upon once again and as I plan out my week ahead as the parish magazine adverts have now started with Herald Publishing.

More interesting however is the past month or so. It has certainly been a testing time this is for sure however as I sit here and type on this lazy Sunday afternoon I can not help but smile to myself.

Because I am doing okay.

Clients are coming in steady rate the data recovery services have started to pick up. My head is above water and have some spending money in my pocket which has been spent back into the business.

On this Sunday I can announce Pre-Tech have cloud backup and retrieval options now available.

Also keeping the flat “up-front” fee rate for majority of the work so clients known exactly how much everything is with no extras or hidden costs added on.

I have also managed to get the Jobcentre and DWP to play ball. I am back on the NEA scheme and they still did not get access to the customer records they originally asked for. I know I am a very small fish against the DWP but I stuck to my guns on this one. Pre-Tech can now promise we look after your data as the DWP tried to get it and I told them to go do one and I kept telling them to go do one and I will keep telling them and everybody else to keep doing one.

Its also today, this Sunday I am looking at the travesty that is my own site and the lack of work done on it, this is the week I plan on changing that so please keep your eye on the main site πŸ˜‰

Also had some loss this month, but time is a healer who knows what the future will bring.

All that aside I hope you all have a fab Sunday.

more DWP and Jobcentre joys.

dp
The joys

Those reading the blog will know about my various dealings with the DWP and the Jobcentre (or Jobcentre+ as they call it.)

Trying to sort out my grant payments is still proving quite difficult. I had a prearranged appointment with a manager today at the Jobcentre. It wasn’t til I got there I learn there has been an emergency managers meeting and my appointment has been cancelled.

So the Jobcentre tells me to expect a ring back today.

Had two. Neither off them had real prior knowledge to the issue and both times told I’m now having to wait until tomorrow.

Dear jobcentre. You are useless and I’ve wasted a day to you.

 

Back to being busy!

Busy
It wasn’t easy trying to find a stock photo for the word ‘busy’

So today was the day I was meant to phone the doctors to arrange my next appointment to learn he’s off on holiday. So now a more agonizing wait til the guy is back but at least I am the first one on his list to be seen when he is back. I at least made sure of that and got busy back into work.

I have also been busy with the DWP and Jobcentre+ with what happened the other day. Next Tuesday I have been asked to go to the local Jobcentre where this happened and I am booked to see a manager. Some guy called Glen. I will be sure to let you know how it goes πŸ™‚

However Pre-Tech is gladly starting to pick up momentum and been keeping me busy! I should however be busy with my own website which is still in dire need of doing but I am happy to say work has kept me busy with new clients.

The Data Recovery side has started to see some use and glad when one of my new clients left today very satisfied and said I gave an excellent service that he will recommend to everyone.

I feel pretty chuffed about that πŸ™‚

DWP and the Data Protection Act

DWP
Bask in the glory of Southampton JobCentre+

Today I made a stand and took a bit of a loss but I am somewhat confident this is one of those things that will be resolved quite quickly. I figure this is important as its my own personal stand on data protection and in some ways can use what happened today to reassure existing and potential future clients how I handle your personal data here at PreTech.

In a nutshell for those who haven’t read the whole blog I get a small weekly grant injection for a couple of months. This slowly gets less and dwindles to nothing in about three months from now. Just a little bit of help in the first months.

This is controlled it seems by the DWP and largely Jobcentre+ although I have signed off and PreTech is my main income to continue the grant at some point needed to show I was in fact running a business.  That was today.

I took with me the following; details of the second account I am opening for PreTech. All the various bits I’ve been sent and done with the HMRC and tax credits etc. Collection of flyers and business cards. All my receipts. Invoices for my advertising that I pay for as well as the entire directory of all the free listing ones. Google places etc.

Everything but anything that has clients details. This includes my invoices and my own system for storing records that have clients personal details on.

I do take the data protection act seriously. I deal with client information on a daily basis so I need to take it seriously for my clients peace of mind.

They wanted to see my clients data.

I said no.

They threatened me with suspending that grant money.

I still said no.

In fact I had to stand my ground a little. As I explained to them as outlined in the act you have to write to me 30 days prior so I can contact all the clients and ask them if they would like me to share the their data with the DWP/Jobcentre+

They still suspended the grant.

I am not bending over and going to give them that data. I’ve made an official complaint as technically speaking I have been asked to break the law today by a government agency. I am expecting to hear back within the next 48 hours and I am maintaining my stance on clients data and the Data Protection Act itself.

In fact to any existing or potential client the only reason I would contact to you to ask for your permission would be this lot. Please please please say no.

And randomly I get a call today asking me if I do car parts.

Busy…Moving and benefit free.

Again, sorry for the delayed update. Has been an interesting couple of weeks to be sure. But if anything has happened, it looks like i’m moving.

Moving
Moving has never been so much fun!

In a nutshell. Business is started to go well. Very well in fact. Its what has been keeping me from updating the blog and my own website. To my own shame. I am still here. Just busy but in a good way.

The off shot of this is I am now earning enough to come off the housing benefit system. Anyone who knows me knows the flat and know it isn’t anywhere near what the asking price is in all honesty. So I figure if I’m paying full now and I can afford to now, I want somewhere nice. So I have been busy looking into moving and I have a view tomorrow morning and shall remind myself to take pics and post accordingly.

Now I hate moving but I figure to do it now while the business is still young and get that all sorted before more work (which I hope happens anyway) start pouring in.

The other bonus is I have been able to replace the laptop for something brand spanking new and a ton of other stuff I need and now been able to do most of what I need without taking out a loan. Things are definitely moving up and I very intend to keep on going.