Back to being busy!

It wasn’t easy trying to find a stock photo for the word ‘busy’

So today was the day I was meant to phone the doctors to arrange my next appointment to learn he’s off on holiday. So now a more agonizing wait til the guy is back but at least I am the first one on his list to be seen when he is back. I at least made sure of that and got busy back into work.

I have also been busy with the DWP and Jobcentre+ with what happened the other day. Next Tuesday I have been asked to go to the local Jobcentre where this happened and I am booked to see a manager. Some guy called Glen. I will be sure to let you know how it goes πŸ™‚

However Pre-Tech is gladly starting to pick up momentum and been keeping me busy! I should however be busy with my own website which is still in dire need of doing but I am happy to say work has kept me busy with new clients.

The Data Recovery side has started to see some use and glad when one of my new clients left today very satisfied and said I gave an excellent service that he will recommend to everyone.

I feel pretty chuffed about that πŸ™‚

DWP and the Data Protection Act

Bask in the glory of Southampton JobCentre+

Today I made a stand and took a bit of a loss but I am somewhat confident this is one of those things that will be resolved quite quickly. I figure this is important as its my own personal stand on data protection and in some ways can use what happened today to reassure existing and potential future clients how I handle your personal data here at PreTech.

In a nutshell for those who haven’t read the whole blog I get a small weekly grant injection for a couple of months. This slowly gets less and dwindles to nothing in about three months from now. Just a little bit of help in the first months.

This is controlled it seems by the DWP and largely Jobcentre+ although I have signed off and PreTech is my main income to continue the grant at some point needed to show I was in fact running a business.  That was today.

I took with me the following; details of the second account I am opening for PreTech. All the various bits I’ve been sent and done with the HMRC and tax credits etc. Collection of flyers and business cards. All my receipts. Invoices for my advertising that I pay for as well as the entire directory of all the free listing ones. Google places etc.

Everything but anything that has clients details. This includes my invoices and my own system for storing records that have clients personal details on.

I do take the data protection act seriously. I deal with client information on a daily basis so I need to take it seriously for my clients peace of mind.

They wanted to see my clients data.

I said no.

They threatened me with suspending that grant money.

I still said no.

In fact I had to stand my ground a little. As I explained to them as outlined in the act you have to write to me 30 days prior so I can contact all the clients and ask them if they would like me to share the their data with the DWP/Jobcentre+

They still suspended the grant.

I am not bending over and going to give them that data. I’ve made an official complaint as technically speaking I have been asked to break the law today by a government agency. I am expecting to hear back within the next 48 hours and I am maintaining my stance on clients data and the Data Protection Act itself.

In fact to any existing or potential client the only reason I would contact to you to ask for your permission would be this lot. Please please please say no.

And randomly I get a call today asking me if I do car parts.

Forgiving, forgetting and other stuff.

My one of these is defective. Refund?

It has been a while since my last post and never really intended to leave it this long. It isn’t because I have forgotten or forget.

Maybe I have. Thing is I am not too sure.

This past month my own health took a downward turn. Hence why there hasn’t been an update in awhile. I have indeed been between local GP, doctor’s in the hospital and a lovely visit to Accident and Emergency.

They are currently eliminating the possibility of a foreign mass inside the brain. Not forgetting the other things it could be but they seem to want to check this out and soon I hear about my CT scan.

Obviously this has effected the day to day running of Pre-Tech.

However. I do not intend to stop. I had my couple of weeks getting myself sorted and the best thing for me to do is get on with what I do best.

Pre-Tech isn’t going anywhere. Nor am I. Quite determined about that. When the Easter Bank Holiday is over I intend to keep doing what I do and keep the nation’s computers fixed πŸ˜‰

With that in mind, currently running a deal for Windows/Operating System re-installations. Including drivers, updates and base software (AVG/Avast, Adobe Reader/Flash player, Java etc) and a system check all for £25

And hope you all had a happy Easter πŸ™‚